- Shipping & Returns
Air Jordan 9 Retro Photo BlueWe're certain you caught it already, but the upcoming Air Jordan IX 'Photo Blue' release has unfolded in an unusual manner. When we first saw the shoe, it featured a solid white outsole, but only recently, when full detailed images of the shoe began to surface, the 'Photo Blue' was suddenly sitting on a solid black base. Was the white version perhaps a kids-only release, or even a completely different sneaker? Turns out both shoes aren't two distinct sneakers, but are actually intended to be one sole release; a major error at the Jordan Brand factory in China produced the shoe with a black outsole, and the production number of the incorrect black-outsole version
* Delivery Time.
We need 1-2 days to process your order before shipping.There are two shipping methoed. Fast Delivery: The delivery time for US, European countries the delivery will take 3-5 days.Slow Delivery: The delivery time for US, European countries the delivery will take 10-15 days.
* Tracking information.
After we ship package, customer receive automatic email with tracking details.
* Lost Package Policy.
If a package did not arrive in 4 weeks after the shipping date, then this package is treated as Lost. In this case a new package will be shipped to the customer provided we are able to give the same items as those purchased by the customer. If we are not able to provide the same items to substitute the lost ones we will either propose to the customer similar items or refund their cost as it will be mutually agree with the customer. If one or more items neither the same nor similar are available to be shipped, the customer can request to cancel the order entirely, thus the total cost of the order including shipping and handling cost will be fully refunded.